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12-19-2022 03:03 PM
I have two APs showing offline and have tried researching the issue and unable to resolve on my own. Please help.
12-21-2022 11:46 AM
Hi @CEJ
Hope you are doing well!
Based on the troubleshooting done, and you confirm that your switch is running 8090+ version, This unit Should be RMA (return merchandise authorization) in simple words replace it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.
https://support.ruckuswireless.com/contact-us
Best Regards
Fernando Vasquez
12-21-2022 12:01 PM
Okay thank you for fast responses and helping me figure out this issue.
