APs not powering on

[tbone550]

Our 3 APs are not powering on after we came home from vacation, there might have been a power outage during this time. Our Ruckus ICX 7150-C12P switch seems to be working fine except the lights aren't on for the cables connected to the APs. I've powered on/off the switch multiple times without improvement, please help. 

[tbone550]

 

 

 

 

[tbone550]

????telnet@ICX7150-C12 Switch>enable

enable

No password has been assigned yet...

telnet@ICX7150-C12 Switch#show version

show version

  Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved.

    UNIT 1: compiled on Aug 14 2017 at 06:54:44 labeled as SPS08061a

      (24723488 bytes) from Primary SPS08061a.bin

        SW: Version 08.0.61aT211 

      Compressed Boot-Monitor Image size = 786944, Version:10.1.10T225 (mnz10110)

       Compiled on Sun Jun 25 09:25:15 2017

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3249N141

      Current License: 2X1G  

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

 8192 KB boot flash memory

 2048 MB code flash memory

 1024 MB DRAM

STACKID 1  system uptime is 12 hour(s) 49 minute(s) 0 second(s) 

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ICX7150-C12 Switch#show inline power

filtering...                 

The system started at 00:02:08 GMT+00 Sat Jan 01 2000

The system : started=cold start   

telnet@ICX7150-C12 Switch#show inline power

show inline power

Power Capacity:    Total is 124000 mWatts. Current Free is 47000 mWatts.

Power Allocations: Requests Honored 6 times

 Port Admin Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/

     State State   Consumed  Allocated                          Error

--------------------------------------------------------------------------

  1/1/1 On Off            0          0  n/a      n/a         3  main supply voltage low

  1/1/2 On Off            0      15400  n/a      n/a         3  main supply voltage low

  1/1/3 On Off            0      15400  n/a      n/a         3  main supply voltage low

  1/1/4 On Off            0      15400  n/a      n/a         3  n/a

  1/1/5 On Off            0      15400  n/a      n/a         3  n/a

  1/1/6 On Off            0      15400  n/a      n/a         3  n/a

  1/1/7 Off Off            0          0  n/a      n/a         3  n/a

  1/1/8 Off Off            0          0  n/a      n/a         3  n/a

  1/1/9 Off Off            0          0  n/a      n/a         3  n/a

 1/1/10 Off Off            0          0  n/a      n/a         3  n/a

 1/1/11 Off Off            0          0  n/a      n/a         3  n/a

 1/1/12 Off Off            0          0  n/a      n/a         3  n/a

--------------------------------------------------------------------------

 Total                     0      77000

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ICX7150-C12#show inline power detail

filtering...                 

telnet@ICX7150-C12 Switch#show inline power detail

show inline power detail

Power Supply Data On unit 1:

++++++++++++++++++

Power Supply Data:

++++++++++++++++++

Power Supply #1:

Max Curr:  2.3 Amps

Voltage:   54.0 Volts

Capacity:  124 Watts

PoePower:  124 Watts

POE Details Info. On Unit 1 : 

General PoE Data:

+++++++++++++++++

[Sgatjens]

Hi @tbone550 

Thanks for the information provided. I can see that the main switch is running a very old version; this version is known to have issues with PoE.
Our recommendation will be to update the unit to solve this problem.

Please follow the below steps explaining the Upgrade process.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path must be 8061 to 8080f non-UFI to 8095g  UFI OR 8095j UFI
>You will have to download 2 files (8080 and 8095) and do the process 2 times as well.
*NOTE*

 *For versions 8080 you will find a file that is named Boot. There you will find the boot code and it should be uploaded before the image.

 *For UFI versions, the boot code is embedded in the image so there is no need to upload the boot from the file.
 *Please remember to use the image that says SPS

 

(PLEASE NOTE: Use 08095g patch in place of 80xx as explained in the guide)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

1. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

1. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

I would suggest you follow the 1st or 2nd option since are the easier ones 
 

Please let me know if you have any queries in this regard. 

Kind regards,

Sofia Gätjens