AP's Rebooting Support

[jmleon12]

My Ruckus wireless is rebooting around every 10 minutes.  The AP's have a version of 200.10.10.5.229.  Since I work from home, need your support to fix this ASAP.

Thank you,
Johnny Leon

[jmleon12]

And the show lldp neighbors, you have it from my earlier reply.

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!
Thank you for the response and the update.

As I see from the screenshot you shared, your RUCKUS ICX-7150-C12P Switch is on an older 08080d version (please refer to the below screenshot) causing the issue. We suggest you upgrade your Switch to a stable version using a Windows laptop.

Could you please let me know if you have a Windows laptop? Also,, you can try to upgrade using a USB flash drive. Please note USB/Flash drive must be in FAT32 format and it should be a STANDAR A USB.

Please confirm.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jmleon12]

Why can't I use the Unleashed browser interface.  It has an upgrade function but looks like its only of the AP's.  Is that correct?  Asking cause I don't the Windows PC with me at the moment so trying to see if we can upgrade by other means.  

Let me know your thoughts.

Johnny

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!
Thank you for the response and the update.

Apologies, it doesn't get updated from the unleashed, since we have multiple patch installation processes which cannot be performed from there.

Meanwhile you can try upgrading your Switch using the USB Flash drive (OPTION-1) process as described below. Please note USB Flash drive must be in FAT32 format and it should be a STANDAR A USB.

We suggest you upgrading the Switch to the latest stable version.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path would be: 08080d (your current version)>>8080f>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide, IGNORE 8095h)

Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.