AP's Rebooting Support

[jmleon12]

My Ruckus wireless is rebooting around every 10 minutes.  The AP's have a version of 200.10.10.5.229.  Since I work from home, need your support to fix this ASAP.

Thank you,
Johnny Leon

[Imran_ruckus]

Hi @jmleon12 

Thank you for the response and the update.

Yes, you are using a correct Switch IP Address.

Could you please try to access CLI using Telnet from the MAC terminal as described below. 

Example "open terminal":

Telnet: Example

nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)

If you can access the Command line should look like below prompt:

????telnet@ICX7150-12P Switch>

If you can log in, please share the output of the commands shared previously or share the screenshots if stuck at any step or error (if any), and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @jmleon12 

Meanwhile, please check if possible if you follow the process on a Windows Laptop/PC.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jmleon12]

This is the show version:

This is the show flash:

This is the show lldp neighbors detail (there are none):

Let me know what's going on.  Thank you.

[jmleon12]

Om last reply, show commands didn't copy correctly.  Here is the show version:

[jmleon12]

Here's the show flash: