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5G not working but 2.4G works

New Contributor

There was a power outage and 5G is not working/broadcasting anymore. The 2.4G is working and connecting but the 5G is not. It shows in the available networks on my WI-FI but it won't allow me to join it. The 5G light on the AP is green most of the time but sometimes goes to orange and then back to green. I've tried turn off/on the power on the switch but that doesn't help. How do I get the 5G to broadcast again? Thanks!



Thank you for contacting RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

If yes, please raise a new post as this post is raised by @alby528 which is now closed.

Thank you again for your understanding.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.