RUCKUS One

Ruckus Wireless

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RUCKUS One

RUCKUS One is an AI-driven network assurance and business intelligence platform that enables enterprises to easily manage a converged network, make better business decisions, and deliver exceptional user experiences. With flexible subscription and deployment models, RUCKUS One enables you to deploy future-proof networks simply, reliably, securely, and at cloud-scale.

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Multiple Switches Reporting “Startup Config Parsing Returned Error” on ICX 7150

We received critical alarms in Ruckus One for several switches The error message displayed was:“Startup Config Parsing Returned Error. Please verify the system configuration.”The alarms were generated between 09/22/2025 17:25 and 18:55.All affected d...

My internet is not working

My internet has not been working for 3 months

iOS TLS/HTTPS Falures on iOS only-Ruckus One-Android/PC Unaffected

I’m seeing persistent TLS/HTTPS failures on iPhones/iPads only across our Ruckus One deployment.Android, Windows, and wired clients work fine.Environment• Platform: Ruckus One (Cloud)• AP model/firmware: R560/7.1.1.520.830• SSID: WPA2-PSK, bridged to...

EAPOL Failure: Unspecified

We are having random periods where users connect to the WiFi but do not get an IP address from the DHCP server. They show connected with no Internet, but they have a local IP address. Below is the PCAP. 1 0.000000 Intel_c0:b7:96 RuckusWirele_9c:89:...

Resolved! VLAN 1 not working after firmware upgrade to RDR10010g_cd2 – switcheS not reconnecting to Ruckus One

Hi everyone,I recently upgraded the firmware of four switches from RDR10010f_cd1 to RDR10010g_cd2. After the upgrade, the switches did not reconnect automatically to Ruckus One cloud.I was able to connect them manually through console commands, but t...

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