unable to upgrade ICX7150-c12p firmware.

[NT1]

Hi,

I'm trying to upgrade switch to latest stable firmware. My current firmware is non-ufi. Here are the details

• Model: ICX7150-C12p

• Current Firmware: 08.0.80dT211

• Connected devices / PoE load: 2 R510 APs, 2-3 laptops. 2 gaming devices, 4 phones and few other IoT devices
  
  So far I have tried,

  copy scp ... → Invalid input

  copy tftp ... → TFTP disabled

  copy disk0 ... → Invalid input / disk0 not recognized / TFTP disabled

  copy xmodem flash → Invalid input

I'm able to screen to switch using console port but none of the copying methods work. What am I missing here?

Thanks
NT

[pinky_ruckus]

Hello @NT1 ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are looking to upgrade the Switch to the recommended version

Also, I understand that your Switch is on older version, which is 08080d.

Could you please confirm if you have access to a Windows laptop? 

May I also know if you have access to your Switch IP address?

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the switch to the recommended version.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please follow the process explained in the article and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[NT1 · Accepted solution]

Hi Pinky,

I had tried following the shared link before I posted for help. Problem in my case was that none of the CLI commands, copy/tftp copy etc were working at all.

Finally the method that worked for me was boot from usb. I had to delete the startup-config file( after taking backup), reload, get into boot mode and then use option `factory set-default`. It trigerred boot from usb. Pls note that you'll need the whole firmware package on the usb. Unzip the whole zip ( all the different folders, manifests, signature file etc) at the usb root, not just the bin file. To be safe, I upgraded to 08080f with this, which fixed all the CLI  issues. After that I was able to simply copy latest bin file(tftp) and reload to upgrade to 09010k. I hope this helps someone who is stuck in a similar way.

Thanks for looking into this.

NT

[pinky_ruckus]

Hello @NT1 ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and the Switch is upgraded to the latest version.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.