failed to connect ICX 7150 to SZ

[tomer_iyar]

Hi,
i have installed an ICX7150-C12-2X1G POE 12-port - Version:10.1.15T225
and i am trying to connect it to my Smartzone vSZ-H - 5.1.1.0.598

i have followed the guide and configure the switch with the "sz Active-list command
and i have verified there is connectivity between both devices on all ports, but this doesnt seem to work for me


SSH@GroupA#show sz status

============    SZ Agent State Info     ===================
Config Status: None     Operation Status: Enabled
State: SZ QUERY             Prev State: INIT                 Event: SZ QUERY RESPONSE

SWR List            : None
Active List         : 10.31.3.8
DHCP Option 43      : No
DHCP Opt 43 List    : None
Passive List        : None
Merged List         : 10.31.3.8
Merged Idx: 0    IP : 10.31.3.8
Switch registrar host: sw-registrar.ruckuswireless.com
Switch registrar discovery retry count: 7
Switch registrar host resolve failure count: 7

SZ IP Used          : 10.31.3.8
SZ Query Status     :
        In Progress. Response Not Received.

sz logs
-------------------------
Jan  1 19:48:35:https_connmgr_send_request>Entered.
Jan  1 19:48:35:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, TIMER/2002 RC: 1
Jan  1 19:48:35:sz_execute_state_machine>Entering with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007
Jan  1 19:48:35:sz_parse_sz_query_response -- Status: 600 <<
Jan  1 19:48:35:sz_fsm_sz_query_state>Moving to IP:10.31.3.8 because of retry count: 36
Jan  1 19:48:35:sz_execute_state_machine>Exit with state/event: SZ QUERY/5, SZ QUERY RESPONSE/2007 RC: 1
Jan  1 19:48:35:HTTP Request Error:Http remote connection close called.


any ideas? thanks.

[tomer_iyar]

this is my SW version - SW: Version 08.0.90bT211
appears to be updated

[simon_pollard]

When you do show version does it look like this: 

  Copyright (c) Ruckus Networks, Inc. All rights reserved.
    UNIT 1: compiled on May 23 2019 at 23:27:11 labeled as SPS08090b
      (28596544 bytes) from Primary SPS08090b.bin (UFI)
        SW: Version 08.0.90bT211

If the (UFI) is missing then you will need to redo the upgrade with the UFI image.

[tomer_iyar]

I've got the UFI

SSH@GroupA#show version
  Copyright (c) Ruckus Networks, Inc. All rights reserved.
    UNIT 1: compiled on May 23 2019 at 23:27:11 labeled as SPS08090b
      (28596544 bytes) from Primary SPS08090b.bin (UFI)
        SW: Version 08.0.90bT211
      Compressed Primary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
       Compiled on Thu Jan 31 09:08:55 2019

  HW: Stackable ICX7150-C12-POE

[eric_brement_an]

Hi ,
have ICX valid licence on SZ ? In 5.0 version ICX licence it is not mandatory

[tomer_iyar]

my license is still valid

CAPACITY-SWITCH-BUNDLED
Ruckus-Cluster-1
 
Permanent
1
Default Switch Capacity License for vSZ