SWITCH ICX 7150 ONLY SHOWS OS> PROMPT VIA CLI

[carlos_franco]

Hi, I recently tried to connect to a ICX 7150 model via CLI using Putty console, and the swtich does not shows the regular prompt with the format: switch_name> instead it shows: OS> prompt with an error message. 

[kayal · Accepted solution]

Hi @carlos_franco     

In order to fix this you have to perform a software recovery. 

Please see the following link to know how to perform it. 

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Regards,

Kayalvizhi K

[carlos_franco]

Hi, @kayal, I really want to thank you so much for your help, I already solve today the problem following the steps that you gave me, very well explained, every step with great detail.

YOU ARE AWESOME KAYAL!!!!!!!!!!!

[kayal]

Hi @carlos_franco ,

I'm glad that issue is fixed now. Thank you for your feedback.