cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus ICX 7150 wifi network and ethernet connection cycles on and off at irregular intervals

Reese
New Contributor II

I first noticed on Wednesday July 19, 2023 that my internet via wi-fi and ethernet connection would cycle off then back on again. I work from home so it was pretty obvious when this would happen.

This would happen sometimes a couple times in an hour and sometimes it would be over two (2) hours between cycles.

After updating the firmware on the Century Link modem, I realized it was the Ruckus that was intermittently causing the internet outage. 

I have unplugged both the modem and Ruckus several times on July 19 and today (July 20) and the internet outage continues at seemingly random time.

I found the IP address to my Ruckus and have logged into the Unleashed app using that IP address as the destination. What can I do next to fix this?

 

I have been following along on the thread "Ruckus Switch keep rebooting causing wifi disapper" created by user "saurabhk01". We seem to have the same issue. 

2 REPLIES 2