07-20-2023 12:15 PM
I first noticed on Wednesday July 19, 2023 that my internet via wi-fi and ethernet connection would cycle off then back on again. I work from home so it was pretty obvious when this would happen.
This would happen sometimes a couple times in an hour and sometimes it would be over two (2) hours between cycles.
After updating the firmware on the Century Link modem, I realized it was the Ruckus that was intermittently causing the internet outage.
I have unplugged both the modem and Ruckus several times on July 19 and today (July 20) and the internet outage continues at seemingly random time.
I found the IP address to my Ruckus and have logged into the Unleashed app using that IP address as the destination. What can I do next to fix this?
I have been following along on the thread "Ruckus Switch keep rebooting causing wifi disapper" created by user "saurabhk01". We seem to have the same issue.
07-20-2023 05:57 PM
I have the same issue. It started yesterday, July 19th. I have not tried to update any software. I have not done anything to my Ruckus since installed 3 years ago.
07-24-2023 05:04 AM
I did not experience anymore internet cycling on July 21 even though all I had done nothing more. But, just to be safe, I did use the IP address for the Ruckus ICX 7150 to login to Unleashed and update the firmware. I have still not had any internet cycling since July 20.