ICX7450 Boot issues.

[michaels2408]

Subject: Ruckus icx7450 not booting

Description:

Ruckus icx7450. After firmware downgrade from 09.0.10j_cd2ufi.bin back to 08.0.95nufi.bin, i started seeing issues with config. Went to uboot command line and did a factory set-default. Afterwards unable to boot. Keep getting

Enter 'b' to stop at boot monitor: 0
bootdelay: ===
Booting image from Primary
.........................................................................................
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary

I have tried multiple combinations of firmware loads using the resources found here for unbricking using uboot with versions 8.0.60, 8.0.90, 8.0.95. Those versions all tell me can't get kernel image.

However, I can load version 8.0.40 and 8.0.50 and these will boot up. Once into the fast iron cli, I tried to upgrade again to a higher version using

copy tftp system-manifest 192.168.x.x FI08061_Manifest.txt all-images-primary

This copied over as nothing wrong, then on boot continue to get the can't get kernel image error.

Anyone have any ideas? I suspect it has something to do with UFI but unsure what to try next.

[Chandini]

Hi Michaels2408

Thank you for reaching us

Could you please try the below steps:

First try accessing boot mode using below procedure 

• Reload the switch 
• Keep pressing "b"
• When the switch goes to boot mode, prompt would show up as ICX7450_boot>

Then please try software recovery procedure and use 8095n when you are trying to recover the switch using software recovery method

Below is the link to software recovery method:

• https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Link to 8095n version:

• https://support.ruckuswireless.com/software/3958-ruckus-icx-fastiron-08-0-95n-ga-software-release-zi...

Thanks