ICX7150 switch boot mode

[pankajkondekar]

My icx7150 is stuck in boot mode, tried reset option but not working.

tried option 1-

After performing the factory reset using a paper clip 20-25 times,  still see the Amber light on SYST

tried software recovery

getting error

Bad FIT kernel image format!
ERROR: can't get kernel image!

[pankajkondekar]

Tried steps from post 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

getting error Retry count exceeded; starting again .......

is this still software issue or Hardware issue ?

[pankajkondekar]

show_image

ICX7150-Boot>show_image
===========================
Primary :
NAND read: device 0 offset 0x0, size 0x200
512 bytes read: OK
SPS08090d(28660224)
Secondary:
NAND read: device 0 offset 0x4000000, size 0x200
512 bytes read: OK
SPS08090d(28660224)
===========================
ICX7150-Boot>

ICX7150-Boot>reset
resetting ...
device 0 offset 0x0, size 0xc0000
using GPIO[7] to reset

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 1
DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa
Writing Shmoo values into flash .....

device 0 offset 0xbfe00, size 0x200
device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor: 0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
8 ecc_errors after reading 5b48000:5b49c00
iproc_nand_read_page returned 2
NAND read from offset 4000000 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from secondary, no valid image; trying to boot from primary
device 0 offset 0x0, size 0xc0000
BOOTING image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
8 ecc_errors after reading 1b48000:1b49c00
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!

[pankajkondekar]

@ Imran Sanadi-

can you please help ?

[Mayank]

Hi Pankajkondekar,

Thank you for posting your query !!!

I understand that ICX 7150 is stuck in boot mode and you already tried the reset option and software recovery but the issue remains the same.

I have a question for you here :

1> Did you try to boot the iCX 7150 from the primary and secondary image from the service os try to boot the primary or secondary partition like this: boot_primary or boot_secondary.

If not can you give it a try?

2>From the boot mode the tftp server is reachable i mean can you ping the tftp server from the boot mode of switch?

Note: Could you please confirm for us if you are from Lennar Homes?

Please let us know how it goes.

Moving Forward If this issue is not resolved, Please log a ticket with the below link so that we can help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks