ICX7150 switch boot mode

[pankajkondekar]

My icx7150 is stuck in boot mode, tried reset option but not working.

tried option 1-

After performing the factory reset using a paper clip 20-25 times,  still see the Amber light on SYST

tried software recovery

getting error

Bad FIT kernel image format!
ERROR: can't get kernel image!

[Imran_ruckus · Accepted solution]

Hi @pankajkondekar 

Thank you for sharing the information.

Based on the troubleshooting done, you confirmed, and we saw that after the reset, booting up the Switch, and trying the software recovery process, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided:

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Mayank]

Hi Pankaj,

Thank you for the update.

As you are from Lennar Home, Someone from Lennar Homes Team will assist you further on you request.

Thanks