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ICX Switches seem to Loop when setting SZ-Active

Contributor III
Good Afternoon,
Has anyone seen an issue where ICX switches running various Firmware will boot loop after being joined to an SZ server?
if I unplug the switch from the internet or disable SZ administration, the switch will stay up. But as soon as I plug the network back in, she crashes. 

SYSLOG: <14> Jun 25 15:30:44 CA-Giancola_Lab_112921 System: Stack unit 1 POE  PS 1, Internal Power supply  with 124000 mwatts capacity is up  

PoE Info: PoE module 1 of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing....

2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1 

PoE Event Trace Logging enabled for unit 1

PoE Info: PoE module 1 of Unit 1 initialization is done. 

SYSLOG: <14> Jun 25 15:31:40 CA-Giancola_Lab_112921 System: SSL server 54.x.x.x:443 is now connected 

stack: 01223640 011fe970 b6ba67c1 0051c830 0051cbd4 0052f678 013f7568 0052bd80 011f6b5c b6d1a195 

[  121.869969] [BrcdSoftlockup]: sim_softwatchdog thread is detached on core=0 

Application received signal -> SIGNUM#11

Tuning CFS scheduler parameters...

Copying fitrace errorlog file to flash


Thu Jun 25 20:31:42 UTC 2020: Dumping core file to /tmp.gz, this will take couple of minutes ...

Segmentation fault (core dumped)

Thu Jun 25 20:35:14 UTC 2020: Core file collected as /tmp.gz, processing the core file ...

Thu Jun 25 20:35:14 UTC 2020: Removing the oldest core file:core_828-15_2020-06-25_20-20-57.gz of size 7428 kbytes

seq 16

Thu Jun 25 20:35:15 UTC 2020: Calculating checksum: core_828-17_2020-06-25_20-35-15.gz

Thu Jun 25 20:35:15 UTC 2020: Checking integrity of core_828-17_2020-06-25_20-35-15.gz

Thu Jun 25 20:35:33 UTC 2020: Moving core_828-17_2020-06-25_20-35-15.gz of size 7436 KB to flash, with available space of 1281820 KB...

Thu Jun 25 20:36:17 UTC 2020: Core saved as /fast_iron/cores/core_828-17_2020-06-25_20-35-15.gz.

Moving system log files to persistent memory

Core collection and system log collection completed, rebooting the switch ...

Sent SIGKILL to all processes

Requesting system reboot

[  401.610368] reboot: Restarting system

[  401.654264] Asserting GHPIO[7] reset sequence from Kernel ...

Ruckus Wireless Bootloader: 10.1.14T225 (Nov 15 2018 - 04:59:18 -0800)

Booted from partition 1

DRAM:  Validate Shmoo parameters stored in flash ..... OK


ICX7150-12 (POE), PVT1 

SYS CPLD VER: 0x4 Released Ver: 0xa 

Writing Shmoo values into flash .....

device 0 offset 0x0, size 0xc0000

Enter 'b' to stop at boot monitor:  0 

device 0 offset 0x0, size 0xc0000

bootdelay: ===

Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000


Contributor II
Hi Andrew

What software release are you using? Looking at the boot code it looks like 8.0.80, I would recommend 8.0.90f or 8.0.92c. And make sure that you upgrade using the UFI image to make sure that you have all the necessary components. 

I"ll try this, then let you know. Thanks!

RUCKUS Team Member
Hi Andrew,

Management port is not supported for cloud, Pls use any of the data ports with management Ip configured on Ve 1 and rerun the test.