ICX 7150

[hectormartin]

I just took over a home with Ruckus ICX 7150, I have never used the device. How do I know it is working properly? Also? How do I reset the password? 

[kamlesh_murthyr]

Hi @hectormartin ,

I do understand that you have purchased a new ICX7150 switch, The default username for the switch is super and password will be sp-admin.

Kindly refer the following quick start guide for reference on how to access the switch :

https://support.ruckuswireless.com/documents/1592-ruckus-icx-switch-quick-start-guide-icx-7150-7250-...

Kindy click the following link for the management configuration guide : https://support.ruckuswireless.com/documents/3456-fastiron-08-0-95-ga-management-configuration-guide

Follow the steps below to recover from a lost password:

1. Start a CLI session over the serial interface to the device
2. Reboot the device
3. At the initial boot prompt at system startup, enter b to enter the boot monitor mode

4. Enter no password at the prompt. (You cannot abbreviate this command.) This command will cause the device to bypass the system password check.
5. Enter boot system flash primary at the prompt. On ICX 6430 and ICX 6450 devices, enter:

boot_primary.

6. After the console prompt reappears, assign a new password.

You can find this information directly in the "fastiron-08030d-securityguide".

Also, please watch this YouTube video from our BROCADE CAMPUS FEATURE EXPLAINER SERIES - PASSWORD RECOVERY:
https://www.youtube.com/watch?v=SPj49zF1zLo&feature=youtu.be

For more assistance please do contact us using below link so that we will help with you it.

https://support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

[hectormartin]

Hello @kamlesh_murthyr , I recently took over ownership of a property that already had a Ruckus ICX 7150 system. They had their own password which I cannot change. So the default password is not the default password you shared.

Can I possibly get someone in person to support at home? A technician that can look at this and make sure it is working properly? I am a beginner with these type of systems and the more I read into your response, the more confused I get and the less I understand everything. Please assist.

Best,

hector

[kamlesh_murthyr]

Hi @hectormartin ,

I do understand your situation but unfortunately onsite support is not available. You can contact us through chat or call by clicking the following below link so based on support service you have  we will help you resolve your issue through remote. 

https://support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.