ICX 7150 Switch Not connected and intermittent restart on switch + access points

[mangotree]

I scoured these forums after learning that there was no longer email/phone support for Lennar Ruckus customers. 

After doing some learning, below is the steps I've taken to try to address the issue.

As I was on SPS08080d.bin, I followed the guide to update to SPS08080f.bin and subsequently the latest version SPS08095kufi.bin.

I also enabled the web portal so I could log in there for additional options to access.

There wasn't any sort of power outage recently

Issue: I still see the switch as disconnected when connecting to Unleashed / main access point.

upgrade guide - https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

putty guide

https://docs.commscope.com/bundle/icx-quickstart/page/GUID-E33892D9-0D5E-4D59-92BE-908470E2B0C1.html...

set up web portal access

https://docs.ruckuswireless.com/fastiron/08.0.60/fastiron-08060-webguide/GUID-A5AE7905-5D62-43BD-BF5...

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-A07B7E0D-9FAD-49BC-95EA-79064FD9769...

reset super user password

• need access to switch

• need USB to USB C connection

• need putty on Serial

  • find the correct COM# by going into device manager and plugging in device

  • cycle through the options on the switch to USB

• power cycle the switch and when it says 'press b to interrupt boot' - press 'b'

  • when the prompt comes up, enter 'no password'

  • then boot via 'boot'

https://docs.ruckuswireless.com/fastiron/08.0.60/fastiron-08060-commandref/GUID-6ABDF3D0-0F35-43EB-8...

To set super user password

• once connected in putty in Telnet / SSH / Serial

  • enable super user by typing 'enable'

  • configure terminal 'conf t'

  • 'enable super-user-password [ password ]'

  • 'write memory' to save