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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

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FACTORY RESET 7150 C12

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margior
New Contributor

‎01-07-2023 02:12 PM

Hello, I did a factory reset. Then I enter the browser and put the ip associated with my ICX715-c12p device, the login appears and when I enter admin sp-admin , it rejects me. On the other hand, I also tried from the command console and when I put ¨en¨ it asks me for the username and password and also rejects it. somebody could help me?

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kamlesh_murthyr
New Contributor III
In response to margior

‎01-09-2023 09:15 PM

Hi Margior,

Try factory once again then login with default password sp-admin. Still if its not working means console in to the switch and try the following method from the article to recover the password : https://support.ruckuswireless.com/articles/000006886

Kamlesh M

support.ruckuswireless.com/contact-us

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margior
New Contributor

‎11-17-2023 01:51 PM

Perdon por no contestar antes, gracias por la respuesta

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