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FACTORY RESET 7150 C12

margior
New Contributor

Hello, I did a factory reset. Then I enter the browser and put the ip associated with my ICX715-c12p device, the login appears and when I enter admin sp-admin , it rejects me. On the other hand, I also tried from the command console and when I put ¨en¨ it asks me for the username and password and also rejects it. somebody could help me?

1 ACCEPTED SOLUTION

Hi Margior,

Try factory once again then login with default password sp-admin. Still if its not working means console in to the switch and try the following method from the article to recover the password : https://support.ruckuswireless.com/articles/000006886

Kamlesh M

support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS

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5 REPLIES 5

margior
New Contributor

Perdon por no contestar antes, gracias por la respuesta