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FACTORY RESET 7150 C12

margior
New Contributor

Hello, I did a factory reset. Then I enter the browser and put the ip associated with my ICX715-c12p device, the login appears and when I enter admin sp-admin , it rejects me. On the other hand, I also tried from the command console and when I put ¨en¨ it asks me for the username and password and also rejects it. somebody could help me?

1 ACCEPTED SOLUTION

Hi Margior,

Try factory once again then login with default password sp-admin. Still if its not working means console in to the switch and try the following method from the article to recover the password : https://support.ruckuswireless.com/articles/000006886

Kamlesh M

support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS

View solution in original post

5 REPLIES 5

margior
New Contributor

I actually entered super sp-admin

Hi Margior,

Try factory once again then login with default password sp-admin. Still if its not working means console in to the switch and try the following method from the article to recover the password : https://support.ruckuswireless.com/articles/000006886

Kamlesh M

support.ruckuswireless.com/contact-us

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS

I can't find the article mentioned

Marcelo Giorno

Hi Marcelo,

Follow the steps below to recover from a lost password:

1. Start a CLI session over the serial interface to the device
2. Reboot the device
3. At the initial boot prompt at system startup, enter b to enter the boot monitor mode

4. Enter no password at the prompt. (You cannot abbreviate this command.) This command will cause the device to bypass the system password check.
5. Enter boot system flash primary at the prompt. On ICX 6430 and ICX 6450 devices, enter:

boot_primary.

6. After the console prompt reappears, assign a new password.

You can find this information directly in the "fastiron-08030d-securityguide".

Also, please watch this YouTube video from our BROCADE CAMPUS FEATURE EXPLAINER SERIES - PASSWORD RECOVERY:
https://www.youtube.com/watch?v=SPj49zF1zLo&feature=youtu.be