Delete User without Password

[kvon12]

Good morning,

On a ICX 7750 stack running Version:08.0.95gT241 we have a user that we dont know the password for. Is there a way for me to delete this user without that users password? This user is from a previous network admin and we need it gone for security purposes. 

Thanks

[MariaC862]

Hi!

Thank you for posting your question. Here we can have 2 scenarios.

1. The log in credentials are not working and we need to reset them, try these steps:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-A07B7E0D-9FAD-49BC-95EA-79064FD9769...

2. If you do have access to the switch CLI and only need to delete the user and its password, check this guide:

https://docs.commscope.com/bundle/fastiron-08095-commandref/page/GUID-56993390-C837-456A-955B-ECB1A4...

Steps:

*Check which user needs to be deleted using this command # show run | inc user

*From global configuration level, enter this command to delete #no username {here enter the name of the user we want to delete}

*Finally, save changes with #write memory

I hope that works!

[kvon12]

Good morning and thank you for the response. The problem I have is that when trying the "no username" command it asks me for the current password in order to delete that user. I do not have that users current password so it will not delete. I don't know if it matters but the user I'm trying to delete is a super user. Is there any way for me to remove this user without their password. The only thing i could think of was factory resetting the device but i didnt want to do that unless there was no other options. 

[guerero_n]

Hi kvon12

You can copy the hashed password from the running configuration and it should accept it.

[kvon12]

Good morning, 

I do not see a hashed password, only the text below. 

username super password .....

thanks