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Delete User without Password

kvon12
New Contributor III

Good morning,

On a ICX 7750 stack running Version:08.0.95gT241 we have a user that we dont know the password for. Is there a way for me to delete this user without that users password? This user is from a previous network admin and we need it gone for security purposes. 

Thanks

7 REPLIES 7

MariaC862
Moderator
Moderator

Hi!

Thank you for posting your question. Here we can have 2 scenarios.

1. The log in credentials are not working and we need to reset them, try these steps:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-A07B7E0D-9FAD-49BC-95EA-79064FD9769...

2. If you do have access to the switch CLI and only need to delete the user and its password, check this guide:

https://docs.commscope.com/bundle/fastiron-08095-commandref/page/GUID-56993390-C837-456A-955B-ECB1A4...

Steps:

*Check which user needs to be deleted using this command # show run | inc user

*From global configuration level, enter this command to delete #no username {here enter the name of the user we want to delete}

*Finally, save changes with #write memory

I hope that works!

kvon12
New Contributor III

Good morning and thank you for the response. The problem I have is that when trying the "no username" command it asks me for the current password in order to delete that user. I do not have that users current password so it will not delete. I don't know if it matters but the user I'm trying to delete is a super user. Is there any way for me to remove this user without their password. The only thing i could think of was factory resetting the device but i didnt want to do that unless there was no other options. 

Hi kvon12

You can copy the hashed password from the running configuration and it should accept it.

kvon12
New Contributor III

Good morning, 

I do not see a hashed password, only the text below. 

username super password .....

thanks