RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-31-2023 01:24 PM
Ordered 1 ICX 7150-48ZP in June of 2022 thru e-rate. I know that supply chain issues are still showing up, but we have yet to receive ours.
Any one else experiencing this issue?
07-31-2023 01:28 PM
Hey @dave_porter
A lot of work has been happening behind the scenes to help alleviate those issues and things should be improving. Have you been able to get an update through your sales team? The support (my) group will not be particularly helpful here, but please let me know if I can do anything.
07-31-2023 01:38 PM
Wasn't sure if I needed to figure out if I needed to revamp my erate request (Ugh, double Ugh, and triple Ugh) for a different vendor, but if common place, won't worry. As I am typing this, just got an email from vendor saying device due to ship out on August 3rd. Go figure!
Go ahead and close
07-31-2023 01:50 PM
No worries. Happy to hear it is shipping!
