Access Sonos from a different VLAN

[adrian_minea]

Hi,
We currently have installed a Draytek Vigor 2952, 9x Ruckus ICX 7150 and a Ruckus ZD1200 with 9 Ruckus R510 access points.

The Sonos units are in VLAN9 with the Crestron touch panels and we're trying to get the Sonos units to play from VLAN5 which is the "Owner" VLAN. The VLANS are set up and working just fine, the only problem we have is with Sonos. Any ideas or pointers why can't we see the Sonos units from VLAN5 ?

Thank you,

[adrian_minea]

Thanks for your replies guys, really helpful. Although we decided to go on a different route I will definitely try your method Logan in the office or on the next job.
Logan just out of curiosity are you from Habitech ?
Thanks   

[logan_taylor]

I am indeed, Im going with Alpha touch as a guess 🙂
Just signed up to the forums recently for stuff i needed help with.

[adrian_minea]

I thought your name was familiar, I remembered it because you dialed in on my laptop a couple of days ago to help me with a problem on site. Thanks for that by the way !

[gerhen]

Hi tried the above but it's not working for me.

I've set "no qos directed-multicast" and "qos directed-threshold 0" on both wlan networks: (1) the wlan that the Sonos devices are connected to and (2) the wlan that the controller app is connected to.

Network overview and usage:

• Sonos devices are connected on a segmented vlan 40 network /  2.4ghz wlan network for IoT devices.
• Sonos "app" is on my phone connected to my main network on vlan 20 / 5ghz wlan 
• I'm trying to cast music (airplay) from Apple Music app on phone -> any of my Sonos devices
• Bonjour service in Unleashed is enable and ACL rules on the ICX switch are configured correctly.
• I can see the Sonos bonjour messages on VLAN 20 and the speakers appear as options to send music to when trying to AirPlay.

Outcome:

• When I try to cast from phone to Sonos, I select any of the Sonos devices and the music attempts to play on the Sonos device but no audible output is heard.
• Conversely, if I try the same thing but select my HomePod mini instead of a Sonos device -> it works!
• This leads me to believe the network is configured correctly in terms of vlan / Bonjour traffic. But something is specifically preventing Sonos devices from working.

Summary: what doesn't work

Apple Music App on phone (vlan 20/5ghz wlan SSID A) casting to -> any of my Sonos devices on (vlan 40/2.4ghz wlan SSID B) network . The music will attempt to play on the Sonos speaker but no output is heard.

Summary: what works

Apple Music App on phone (vlan 20/5ghz wlan/SSID A) casting to -> HomePod mini on (vlan 40/2.4ghz wlan SSID B) network