Upgrade Ruckus H550 Multimedia Hotzone Wireless AP to Unleashed Fails

[Mericson]

H550 Standard AP

Want to upgrade to Unleashed H550_200.12.10.5.234.bl7 using local

Connected over Ethernet.

The following error occurred:

Failure Reason: [AP RFW : Unable to resolve host name for control file download]

Web Options

Url: http://fwupdate1.ruckuswireless.com/h550_9991_cntrl.rcks

Is the path wrong???

[Vanquisher]

Your welcome.

[fumblingfrost]

It worked. Thank you.

redactle

[syamantakomer]

Hi All,

Try upgrading using below image and confirm if still facing the issue.

https://support.ruckuswireless.com/software/3451-ruckus-unleashed-ap-200-12-mr1-refresh1-software-fo... 

Also try online upgrade option which is much more straight forward and hassle free.

[estlander]

Hi, unfortunately this does not work and I have already tried all fw's from .10 up to 12.
I choose "Local upgrade" but error message states like I have selected something else.

[syamantakomer]

If you are choosing local upgrade then page should not present the error related to FTP.

Please confirm what is the current software version on your H550.