CommScope RUCKUS Community Forums

Mericson · ‎04-02-2022

H550 Standard AP

Want to upgrade to Unleashed H550_200.12.10.5.234.bl7 using local

Connected over Ethernet.

The following error occurred:

Failure Reason: [AP RFW : Unable to resolve host name for control file download]

Web Options

Url: http://fwupdate1.ruckuswireless.com/h550_9991_cntrl.rcks

Is the path wrong???

syamantakomer · ‎10-21-2022

Hi All,

We have checked this internally. This issue has been fixed, and fix will be available in next standalone firmware refresh for H550.

In the meantime, please follow the workaround if you are upgrading H550 from 116.0.0.0.1506 to Unleashed.

Workaround:

Set the FTP server IP to any dummy IP, save the parameters.
Try to upgrade again using local upgrade option.

View solution in original post

Vanquisher · ‎10-14-2022

Your welcome.

fumblingfrost · ‎10-24-2022

It worked. Thank you.

redactle

radu_micle · ‎07-22-2024

Worked for a H550 also 🙂 Tanks

syamantakomer · ‎10-14-2022

Hi All,

Try upgrading using below image and confirm if still facing the issue.

https://support.ruckuswireless.com/software/3451-ruckus-unleashed-ap-200-12-mr1-refresh1-software-fo...

Also try online upgrade option which is much more straight forward and hassle free.

estlander · ‎10-14-2022

Hi, unfortunately this does not work and I have already tried all fw's from .10 up to 12.
I choose "Local upgrade" but error message states like I have selected something else.

CommScope RUCKUS Community Forums

Upgrade Ruckus H550 Multimedia Hotzone Wireless AP to Unleashed Fails

Web Options

Photos