This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

ruckus r550 access point

mcs5309
New Contributor

‎05-02-2022 02:46 PM

I had a ruckus r550 access point installed to help eliminate call disconnects and line degrading with my cell carrier during WiFi calling. It initially worked fine to eliminate 95% of all the problems, however, lately it is problematic as I am having several dropped calls throughout the day and which I noticed the amber light activates on the 5G port. How can I remedy this?

0 Kudos
Reply
6 REPLIES 6

syamantakomer
Community Admin
Community Admin
In response to mcs5309

‎05-03-2022 07:02 AM

Try to connect to AP (over the wireless or directly connect to 2nd ethernet interface) using a laptop and then access unleashed.ruckuswireless.com

It will give you UI access and you have to login with admin credentials.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
0 Kudos
Reply

syamantakomer
Community Admin
Community Admin

‎05-03-2022 07:03 AM

How many total APs you have in this network?

Are you using mix of Ruckus and 3rd party APs in the same location?


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
0 Kudos
Reply
Copyright © 2026 Khoros, LLC