01-12-2021 08:53 AM
Hi ,
We need some help from you.Actually ,we have a problem with our Ruckus AP R 750 that we can't add to the Smartzone 100.
Thanks for answering us as soon as possible.
Waiting for your answer.
01-13-2021 06:38 AM
Hi Paul,
Sorry to hear your experience with Ruckus support.
I am not sure what went wrong and forced you to remove our products, but If you can provide more information about the issue you faced, we will contact you and will try our best to understand the problem, and a possible solution.
As nicely explained by Eizens, in his long years of experience with Ruckus products and support, he found our product and support easy to use and best in class.
Every vendor may have bugs in their product/software and here is Ruckus we try to fix them on regular basis to make our products better and improve user experience. We believe in lasting relations with our customers.
Please share more details about the issue you faced with Ruckus support/product (if you have a case number, please share) and we will love to contact you and will try our best to help you.