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Wifi not broadcasting

Kylieh33
New Contributor

‎07-22-2023 01:06 PM

Ever since the power to our house was disconnected the wifi is not working. I can connect directly to the router just fine. The lights on the ruckus switch and access points are all green, except for the PoE light on the back of one of the access points. Please hope me figure out why the wifi is not working? Everything was working just fine before the power was shut off momentarily. 

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1 REPLY 1

Vineet_nejwala
Moderator
Moderator

‎07-25-2023 08:26 PM

Hi @Kylieh33 

Do you still see the WiFi SSID being broadcast ? You can try resetting the network by following below :

https://www.youtube.com/watch?v=z4zbJcBSuuw

Note : If this is a Lennar home can you please confirm as we have a dedicated team to support for our Lennar customers.

Best Regards

Vineet

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