What is the password for configure.me ssid after factory reset on R510?

[kai_cheung]

I have an R510 that was originally Unleashed, then flashed to run on my Cloud WiFi network and have now removed the unit from the network.  I'd like to flash this back to Unleashed and have done a factory reset by holding the reset button for 10 seconds.  I now see the configure.meXXXXX SSID but it's asking for a network password to connect to that SSID.  Is there a default password?  I thought that there wouldn't be a password requirement at all.

[philip_springer]

It turns out it was actually running fw 114.xxxxxx from a controller installation, apparently.  We were able to get in via SSH, and update to Unleashed, and now it is working well.  Thanks to Alejandro Vega, he's the man!

This was a replacement AP, and I thought it was brand new, so it shouldn't have had controller fw on it, but maybe it was used?  

[michael_brado]

We don't ship refurbished equipment, and the 114.0.0.0.x is our Solo AP (standalone) firmware that can run independently.  If you have two though, switching to Unleashed gives you similar to ZD managed view, with Mesh (on AP models that do mesh), so a user friendly low cost alternative to controller managed.

[philip_springer]

Fair enough, it certainly looked new to us, but my curious side would love an explanation as to how the unit would not allow entry via the web browser interface, even though it was visible on Fing and replied to pings from multiple devices.  If it's truly standalone, it should have absolutely allowed that.  Instead, in this case, it wouldn't even open up the browser window, instead having some kind of comm error.  I have run across this problem once before, and it was either an R500 or R510, but have never seen it with any other indoor or outdoor Ruckus AP.  

[syamantakomer]

Hi Philip,

When next time you face this issue, please SSH into the AP CLI and run below commands.

get http
get https

Above command will help to understand if web access is enabled or not (by default a fresh unit from factory will have this enabled).

Addition to that, run below commands to see if AP was previously connected to any controller (Though an AP will never be in 114.x or any standalone version, if it was managed by a Ruckus controller before).

get director
get scg
get version

If AP is on 3.x, 5.x, 200.x, 9.x, 10.x version, that means it was connected and managed by a controller before and when a AP gets managed by a Ruckus controller, it's web access will be disabled (http and https will be disabled).

To re-enable the http or https, run below command from AP CLI.

get http enable
get https enable

Regards,
Syamantak Omer

[david_black_594]

set http enable
set https enable