Ruckus R320 cannot join with mapping ip address

[fahrizal_zulqif]

Dear Master,

we have ap ruckus r320 will register to vsz with mapping ip model, but cannot register, any idea for solution that???.

Thanks.

[sanjay_kumar]

Hi Fahrizal,

If the AP is able to ping the controller IP, what is the firmware on the AP and the controller?
Make sure the AP is on the standalone version 104.x or 110.x when connecting.

Regards,
Sanjay Kumar.

[syamantakomer]

Hi Sanjay,

As per Fahrizal's previous comment, system is on a compatible version because he shared the get scg output with SCG service enabled.

rkscli: get scg

------ SCG Information ------
SCG Service is enabled.
AP is not managed by SCG.
State: CONN_GET_ADDR_STATE
Server List: 192.168.1.206
No SSH tunnel exists
Failover List: Not found
Failover Max Retry: 2
DHCP Opt43 Code: 6
Server List from DHCP (Opt43/Opt52): Not found
SCG default URL: RuckusController
SCG config|heartbeat intervals: 30|30
SCG gwloss|serverloss timeouts: 1800|7200
Controller Cert Validation : disable