R770 Flashing Amber and can't set up

[igobypenn]

I recently purhcased a ruckus R770. 

Very basically I've tried to follow the AP Setup guide on the ruckus website but haven't been able to complete it. 

I'm using a POE Injector ( TRENDnet TPE-319GI capable of POE++ and 10G) and new 1ft cat 6a cables. 

First set up I tried. 

AP -> POE Port on injector, Laptop -> POE Data Port. In this situation The AP will power on and the LED indicator will go from Solid RED -> Solid Amber -> Flashing Amber. And no matter how long i wait (up to 6 hrs) the LED will never turn to solid green and even when setting static IP address on Laptop to suggested 192.168.0.22 , I cannot access 192.168.0.1 in any web browser(chrome,firefox,brave,edge)

Next Set up i tried was 

AP-> poe port on injector, POE Data Port -> Switch and Laptop to Switch. Same exact result. 

I then tried factory reseting by holding the reset button until the light went from red-> red with green to solid red). I then again tried the above scenarios exhibiting the same behavior. 

At this point , I don't know what else to try and some help would be greatly appreciated. Thanks. 

[bruno_andrade]

Thanks for all the tests.
Let me take an R770 to test if this is the expected behavior.
Can you please provide the output of 'get version'? I would like to run my test on the same version as yours

[igobypenn]

rkscli: get version

Ruckus R770 Multimedia Hotzone Wireless AP

Version: 122.0.0.0.722

OK

[bruno_andrade]

Hello,

I've tested with another R770 using the same version, and I was able to save the configuration. It keeps the configuration after a power cycle.

It appears to be something specific to your AP. I suggest contacting who supplied you with this AP. If the AP is registered under your name or company, you can open a support case to request an RMA.

[igobypenn · Accepted solution]

I reimaged the AP with the Firmware(since it was now available)... even though the version i upgraded to was the same as the one get version returned with. Once the upgrade completed, all changes started persisting as expected. I guess between restarts or otherwise something was corrupted or wrong with Firmware on my specific device but seems resolved.