R710 unleashed group. Do not connect new AP.

[mikhail_starozh]

I have a working group of four R710.

But attempts to add new access points to the group are unsuccessful. New devices are updated to the latest firmware version, but are only visible in the section Admin & Service -> Administer -> Upgrade.

I can connect to new AP only via SSH, since via HTTP (S) I only see one page.


After outputting the debug information to the syslog server, I get a recurring group of messages for the new point:
 Oct 18 14:46:10 wsgclient[540]: registration:692 Failed to init socket! ret:125 url:https://RuckusController/wsg/ap  
Oct 18 14:46:10 wsgclient[540]: communicatorInit:331 Init connection failed, ret:125, connectRetry:1395  
Oct 18 14:46:10 wsgclient[540]: cmrInit:141 Call 'crDefSocketInit()' failed, ip: port:443, ret:125/CR initial socket failed  
Oct 18 14:46:10 wsgclient[540]: crResloveAddrInfo:152 getaddrinfo failed, ret:-2/Name or service not known

I ask the club for help solving this riddle.

[ken_liu_hkzv8ty]

You needn't care about wsgclient messages. As I said, they are no useful in Unleashed product line.


Why is there GW lost message? Did you check the SW port or cable connection is stable?

Daemon    Notice     Jul 26 07:01:12 meshd[449]: stat: R -> I [1: GW_LOST] (elapsed: 15s)
Daemon    Notice     Jul 26 07:01:12 meshd[449]: stat: R>I

Can you put the non-joined APs into another subnet and set up a new Unleashed WIFI network successfully? This can ensure these APs are working fine in the new Unleashed. 

[mikhail_starozh]

Hello Ken.
Thank you for continuing to help me.

I wrote earlier that I swapped working and not working devices. Those devices that have worked before, continue to work successfully, devices that have not previously worked, do not start working at a new place.

GW error no longer repeats after disabling SCG service. Now the device log does not join the group as follows:

Oct 22 08:09:09 kernel: [  253.236207] ieee80211_ioctl_siwscan
Oct 22 08:09:09 meshd[435]: Err 14 Failed to start scan
Oct 22 08:09:06 hub_registrar: query result - ''
Oct 22 08:09:06 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:08:50 hub_registrar: query result - ''
Oct 22 08:08:49 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:08:38 kernel: [  222.135344] ieee80211_ioctl_siwscan
Oct 22 08:08:38 meshd[435]: Err 14 Failed to start scan
Oct 22 08:08:33 hub_registrar: query result - ''
Oct 22 08:08:32 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:08:17 hub_registrar: query result - ''
Oct 22 08:08:16 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:08:06 kernel: [  191.037270] ieee80211_ioctl_siwscan
Oct 22 08:08:06 meshd[435]: Err 14 Failed to start scan
Oct 22 08:08:00 hub_registrar: query result - ''
Oct 22 08:07:59 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:07:43 hub_registrar: query result - ''
Oct 22 08:07:42 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:07:35 kernel: [  159.940205] ieee80211_ioctl_siwscan
Oct 22 08:07:35 meshd[435]: Err 14 Failed to start scan
Oct 22 08:07:27 hub_registrar: query result - ''
Oct 22 08:07:26 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:07:10 hub_registrar: query result - ''
Oct 22 08:07:09 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:07:04 kernel: [  128.844268] ieee80211_ioctl_siwscan
Oct 22 08:07:04 meshd[435]: Err 14 Failed to start scan
Oct 22 08:06:53 hub_registrar: query result - ''
Oct 22 08:06:52 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:06:52 meshd[435]: drct: unkwn>direct
Oct 22 08:06:46 hub_registrar: OCSP: APR lookup timer expired
Oct 22 08:06:37 hub_registrar: query result - ''
Oct 22 08:06:36 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Oct 22 08:06:33 kernel: [   97.748290] ieee80211_ioctl_siwscan
Oct 22 08:06:33 meshd[435]: Err 14 Failed to start scan
Oct 22 08:06:28 ntpclient[1479]: Skew 7607099915.1mS, freq adjust 0
Oct 22 08:06:28 ntpclient[1479]: Time set from remote server
Jul 26 07:01:28 ntpclient[1479]: Using server: ntp.ruckuswireless.com
Jul 26 07:01:26 dropbear[1444]: chmod(/dev/ttyp0, 0620) failed: Read-only file system
Jul 26 07:01:26 dropbear[1444]: chown(/dev/ttyp0, 0, 5) failed: Read-only file system
Jul 26 07:01:26 dropbear[1444]: Deferring to RKS shell to authenticate password.
Jul 26 07:01:25 dropbear[1444]: Child connection from 192.168.252.2:53429
Jul 26 07:01:22 Eved: Last Reboot Reason: user reboot
Jul 26 07:01:20 hub_registrar: query result - ''
Jul 26 07:01:19 hub_registrar: OCSP: 'Good' via ocsp-check - querying registrar @ ap-registrar.ruckuswireless.com
Jul 26 07:01:17 hub_registrar: OCSP: started APR lookup timer
Jul 26 07:01:14 ntpclient[1347]: Using server: ntp.ruckuswireless.com
Jul 26 07:01:13 channel-wifi0: unable to find active wlan device for wifi0
Jul 26 07:01:13 channel-wifi0: init: (44:1e:98:39:80:08) interval=15
Jul 26 07:01:13 channel-wifi1: unable to find active wlan device for wifi1
Jul 26 07:01:13 channel-wifi1: init: (44:1e:98:39:80:0c) interval=15
Jul 26 07:01:12 meshd[435]: gwdt: 0>1
Jul 26 07:01:12 meshd[435]: drct: init>unkwn
Jul 26 07:01:12 meshd[435]: drct: wait>init
Oct 22 08:04:41 init: The system is going down NOW!
Oct 22 08:04:41 init: starting pid 23905, tty '': '/etc/init.d/rcStop'
Oct 22 08:04:22 rsmd[62]: Receive reboot msg [u,1]
Oct 22 08:04:22 syslog: CLI, user requests reboot via CLI command
Oct 22 08:04:18 meshd[435]: Scan returned 0 entries.
Oct 22 08:04:16 dropbear[23536]: chmod(/dev/ttyp0, 0620) failed: Read-only file system
Oct 22 08:04:16 dropbear[23536]: chown(/dev/ttyp0, 0, 5) failed: Read-only file system
Oct 22 08:04:16 dropbear[23536]: Deferring to RKS shell to authenticate password.
Oct 22 08:04:15 dropbear[23536]: Child connection from 192.168.252.2:53160

[ken_liu_hkzv8ty]

How can you disable SCG service? I can not understand here.

[mikhail_starozh]

set  scg disable

[mikhail_starozh]

Ken,
Please re-read my posts.

https://forums.ruckuswireless.com/ruckuswireless/topics/r710-unleashed-group-do-not-connect-new-ap?t...