R500 I still can't access my Ruckus Wireless router with the default password, after update to 110.0.0.0.2005.

[issac_chow]

R500 I still can't access my Ruckus Wireless router with the default password, after update to 110.0.0.0.2005. 

[sanjaydharanr]

Hi,

I have upgraded my R500 firmware.

Now i cannot login to my AP with default Login Username and password also.

I have done a factory reset also, still its the same process

[syamantakomer]

Hi @sanjaydharanr,

If your AP is joining a controller after the factory reset, it is obvious that AP will not be accessible using default credentials.

To check that, factory reset and access the AP in network isolation or use a laptop and POE ejector or power adapter to power up and access the device.

If AP is even not accessible in network isolation state over a laptop, try the factory reset again. If still not working probably AP hardware has some issue.