R310 gui password

[wanji]

hello...after update the latest firmware..i cannot log in to web gui admin..pls help...before this can user username : super and password : sp-admin...after update i cannot use this password anymore..pls guide me..thnks

[Orlando_Elias]

@wanji 

If you can ping the AP's IP address, you can also use Putty to login to it.

But before that, if default username/password doesn't work, apply a reset to factory settings and try again. It's likely this AP is taing new credentials from some controller.

[wanji]

it did not solve the problem since the password cannot be entered as sp-admin