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- My R310 doesn't have 5g signal, but the signal lig...
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My R310 doesn't have 5g signal, but the signal light is normal
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01-15-2021 06:07 AM
My R310 doesn't have 5g signal, but the signal light is normal
I've tried all the available firmware, but the problem still exists
Can you help me find out why there is no 5g signal from my AP log? Thank you
26 REPLIES 26
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01-28-2021 07:03 AM
rkscli: get wlanlist
name status type wlanID radioID bssid ssid
--------------------------------------------------------------------------------------------------
wlan0 up AP wlan0 0 90:3a:72:34:72:58 Wireless1
wlan1 down AP wlan1 0 00:00:00:00:00:00 Wireless2
wlan2 down AP wlan2 0 00:00:00:00:00:00 Wireless3
wlan3 down AP wlan3 0 00:00:00:00:00:00 Wireless4
wlan4 down AP wlan4 0 00:00:00:00:00:00 Wireless5
wlan5 down AP wlan5 0 00:00:00:00:00:00 Wireless6
wlan6 down AP wlan6 0 00:00:00:00:00:00 Wireless7
wlan7 down AP wlan7 0 00:00:00:00:00:00 Wireless8
wlan100 down MON wlan100 0 00:00:00:00:00:00
recovery-ssid down AP wlan102 0 00:00:00:00:00:00 island-347250
wlan8 up AP wlan8 1 90:3a:72:34:72:5c Wireless9
wlan9 down AP wlan9 1 00:00:00:00:00:00 Wireless10
wlan10 down AP wlan10 1 00:00:00:00:00:00 Wireless11
wlan11 down AP wlan11 1 00:00:00:00:00:00 Wireless12
wlan12 down AP wlan12 1 00:00:00:00:00:00 Wireless13
wlan13 down AP wlan13 1 00:00:00:00:00:00 Wireless14
wlan14 down AP wlan14 1 00:00:00:00:00:00 Wireless15
wlan15 down AP wlan15 1 00:00:00:00:00:00 Wireless16
OK
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01-28-2021 07:05 AM
Everything is normal, is it a hardware problem?
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01-28-2021 07:06 AM
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01-29-2021 06:47 AM
Hi Li,
WLAN0 and WLAN8 are showing up so WLAN is configured or sure.
Could you attach the AP support log?
Also share the screenshot of 5G WLAN configuration page.
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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02-05-2021 10:22 PM
Log file info:
### Device Info ###
Model : R310
CPU : 2.00%
Load : 0.25 0.08 0.05 1/67 6988
Memory : 171940 KB (free), 16968 KB (cache) 188908 KB (available) 254476 KB (total)
Serial# : 911809003694
Heater Avail: 0
Internal: 4bss 0x5b5a 29 3
### Device Up Time ###
39 mins 26 secs
Current Date/Time : 2020-12-24 15:00:13 GMT
### Board Data ###
name: R310
magic: 35333131
cksum: ba3
rev: 5.4
Serial#: 911809003694
Customer ID: 4bss
Model: R310
V54 Board Type: GD42
V54 Board Class: AP71
Random#: 0000 0000 0000 0000 0000 0000 0000 0000
symimgs: yes
ethport: 1
V54 MAC Address Pool: yes, size 16, base 90:3A:72:34:72:50
major: 1280
minor: 11
pciId: 0000
wlan0: yes 90:3A:72:34:72:58
wlan1: yes 90:3A:72:34:72:5C
eth0: yes 90:3A:72:34:72:53
eth1: yes 90:3A:72:34:72:54
eth2: - 90:3A:72:34:72:55
eth3: - 90:3A:72:34:72:56
eth4: - 90:3A:72:34:72:57
eth5: - 24:C9:A1:FF:FF:FF
uart0: yes
sysled: no, gpio 0
sysled2: no, gpio 0
sysled3: no, gpio 0
sysled4: no, gpio 0
Fixed Ctry Code: no
Antenna Info: yes, value 0x00005B5A
usb installed: no
Local Bus: disabled
factory: yes, gpio 8
serclk: internal
cpufreq: calculated 0 Hz
sysfreq: calculated 0 Hz
memcap: disabled
watchdg: enabled
### Current GPS Coordinates ###
Just In ...: unknown
### LLDP Info ###
LLDP state: Enabled
LLDP interval: 30
LLDP holdtime: 120
LLDP mgmt: Enabled
LLDP interface:
LLDP on eth0 : Enabled
-------------------------------------------------------------------------------
LLDP neighbors:
-------------------------------------------------------------------------------
### Power Source ###
0
### TPM Status ###
1
### Boot Version ###
GD42 1.0.1.51 - built 17:00:14, Mar 11 2015
### Memory Info ###
MemTotal: 254476 kB
MemFree: 171820 kB
Buffers: 4588 kB
Cached: 17088 kB
SwapCached: 0 kB
Active: 19880 kB
Inactive: 14372 kB
Active(anon): 12576 kB
Inactive(anon): 0 kB
Active(file): 7304 kB
Inactive(file): 14372 kB
Unevictable: 0 kB
Mlocked: 0 kB
SwapTotal: 0 kB
SwapFree: 0 kB
Dirty: 0 kB
Writeback: 0 kB
AnonPages: 12576 kB
Mapped: 8268 kB
Shmem: 0 kB
Slab: 38044 kB
SReclaimable: 828 kB
SUnreclaim: 37216 kB
KernelStack: 1040 kB
PageTables: 608 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 127236 kB
Committed_AS: 17976 kB
VmallocTotal: 1048372 kB
VmallocUsed: 4696 kB
VmallocChunk: 1033244 kB
### Slab Info ###
slabinfo - version: 2.1
# name : tunables : slabdata
dot1x_macdb_cache 0 0 160 24 1 : tunables 120 60 0 : slabdata 0 0 0
rl_cache 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0
rflow_cache 4 13 288 13 1 : tunables 54 27 0 : slabdata 1 1 0
dns_cache_ipv6_entry_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0
dns_cache_ipv4_entry_cache 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0
bridge_ipv6db_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0
bridge_ipdb_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0
rudb_cache 4 6 672 6 1 : tunables 54 27 0 : slabdata 1 1 0
bridge_fdb_cache 30 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0
fib6_nodes 11 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0
ip6_dst_cache 10 30 256 15 1 : tunables 120 60 0 : slabdata 2 2 0
ndisc_cache 4 24 160 24 1 : tunables 120 60 0 : slabdata 1 1 0
RAWv6 4 6 608 6 1 : tunables 54 27 0 : slabdata 1 1 0
UDPLITEv6 0 0 608 6 1 : tunables 54 27 0 : slabdata 0 0 0
UDPv6 18 18 608 6 1 : tunables 54 27 0 : slabdata 3 3 0
tw_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0
request_sock_TCPv6 0 0 128 30 1 : tunables 120 60 0 : slabdata 0 0 0
TCPv6 5 6 1184 6 2 : tunables 24 12 0 : slabdata 1 1 0
qla2xxx_srbs 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0
jffs2_inode_cache 185 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0
jffs2_node_frag 270 290 24 145 1 : tunables 120 60 0 : slabdata 2 2 0
jffs2_refblock 68 80 248 16 1 : tunables 120 60 0 : slabdata 5 5 0
jffs2_tmp_dnode 0 0 32 113 1 : tunables 120 60 0 : slabdata 0 0 0
jffs2_raw_inode 0 0 96 40 1 : tunables 120 60 0 : slabdata 0 0 0
jffs2_raw_dirent 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0
jffs2_full_dnode 315 406 16 203 1 : tunables 120 60 0 : slabdata 2 2 0
jffs2_i 66 84 312 12 1 : tunables 54 27 0 : slabdata 7 7 0
squashfs_inode_cache 312 312 320 12 1 : tunables 54 27 0 : slabdata 26 26 0
ext2_inode_cache 0 0 392 10 1 : tunables 54 27 0 : slabdata 0 0 0
dnotify_mark_entry 0 0 56 67 1 : tunables 120 60 0 : slabdata 0 0 0
dnotify_struct 0 0 20 169 1 : tunables 120 60 0 : slabdata 0 0 0
fasync_cache 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0
nsproxy 0 0 24 145 1 : tunables 120 60 0 : slabdata 0 0 0
posix_timers_cache 0 0 104 37 1 : tunables 120 60 0 : slabdata 0 0 0
uid_cache 0 0 64 59 1 : tunables 120 60 0 : slabdata 0 0 0
UNIX 80 80 384 10 1 : tunables 54 27 0 : slabdata 8 8 0
UDP-Lite 0 0 480 8 1 : tunables 54 27 0 : slabdata 0 0 0
tcp_bind_bucket 9 113 32 113 1 : tunables 120 60 0 : slabdata 1 1 0
inet_peer_cache 1 59 64 59 1 : tunables 120 60 0 : slabdata 1 1 0
ip_fib_alias 0 0 16 203 1 : tunables 120 60 0 : slabdata 0 0 0
ip_fib_hash 13 101 36 101 1 : tunables 120 60 0 : slabdata 1 1 0
ip_dst_cache 12 15 256 15 1 : tunables 120 60 0 : slabdata 1 1 0
arp_cache 6 30 128 30 1 : tunables 120 60 0 : slabdata 1 1 0
RAW 2 9 448 9 1 : tunables 54 27 0 : slabdata 1 1 0
UDP 48 48 480 8 1 : tunables 54 27 0 : slabdata 6 6 0
tw_sock_TCP 80 80 96 40 1 : tunables 120 60 0 : slabdata 2 2 0
request_sock_TCP 40 40 96 40 1 : tunables 120 60 0 : slabdata 1 1 0
TCP 28 28 1056 7 2 : tunables 24 12 0 : slabdata 4 4 0
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