LBS Disabled on wifi0 - Can't connect to vSPoT

[michael_stone_7]

Hi,

I'm trying to get my 7372 APs to connect to our vSPoT instance via a ZoneDirector 1100.

We are running the latest firmware on the ZD and APs i.e. 9.10.0.0 build 218.

Everything looks configured correctly but I get the following on the ZD Monitor > Location Services.


So the ZD is connecting OK to the vSPoT but the APs are not connecting.

When I look at the individual APs, I can see the following.

rkscli: get lbs-server
State: Enabled
URL: 175.x.x.x
port: 8883
Venue: vspot
OK

rkscli: get lbs wlan0
LBS mode:
LBS Disabled on wifi0 OK

I can't find anything on the ZD configuration menue to enable LBS for a specific WLAN - it only enables per AP group.

Thanks,

Michael

[sid_sok]

Do you have wlan(s) on both radio?

[michael_stone_7]

Hi Sid,

There are two WLans at the moment which operate without restriction across the APs.

Thanks,

Michael

[monnat_systems]

Mike..
Are the AP's connected to controller?
check --> ZD GUI --> Monitor.

[michael_stone_7]

Hi,

APs are definitely connected to the ZD as I can login successfully. See Monitor > Access Points below and note that one of our APs is physically disconnected.



Thanks,

Michael