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Dear Community,

I am facing this issue since the network deployed. I have Zonedirector-1200 with 25 Ruckus indoor APs Model R350 and R650,

APs are on POE powered and also one AP is connected with adopter but all APs showing same error.

APs are rebooting randomly after sometime and shows the following error.

Error:

AP[Tahira-Hostel-1] heartbeats lost

AP[Tahira-Hostel-1] joins with uptime [22834] s and last disconnected reason [AP Restart : power cycle detect]

Radio [2.4G] of AP[Tahira Hostel-2] is OFF

Radio [5G] of AP[Tahira Hostel-2] is OFF

Radio [2.4G] of AP[Tahira Hostel-2] is ON

Radio [5G] of AP[Tahira Hostel-2] is ON

Note:

Zonedirector-1200 Firmware : 10.5.1.0 build 265

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