cancel
Showing results for 
Search instead for 
Did you mean: 

Why my R650AP Power recycle

kay
New Contributor

My R650 AP did a power cycle for no reason I tried to check the reason for this, but it's too difficult.
I share my log file and event log
Please help me

https://www.notion.so/coraise/e5e6183993054c00992ca4819530c54a?pvs=4

 

1 REPLY 1

Orlando_Elias
RUCKUS Team Member

@kay 

What is the AP firmware version?
Please download the AP's Support Log and share the details highlighted sections below:
### Active SW ###

### Reboot Reason ###

### Reboot Reason In Detail Recently ###

### Kernel Oops ###

### /tmp huge memory usage ###

 

With regards,
--
Orlando Elias
Technical Support