Can’t access Instagram on Ruckus

[doug_knopper]

All of a sudden, We cannot access Instagram or Reddit via Ruckus WiFi in our home. Details:
- we use Zone Director 1200 and three APs.
- Xfinity is our broadband provider.
- cannot download anything on Instagram (says “Cannot connect to Internet”)
- consistent on a variety of iPhones, iPads and Mac laptops
- able to connect with no problem if bypass Ruckus and connect directly to Xfinity router or using cellular service
- all apps are updated
Any suggestions welcome! Thanks

[syamantakomer]

Please add a screenshot for the referance.

Also check on WLAN if rate limit is applied (though applying rate limit has nothing to do with error you are getting while accessing any website).

Also confirm if WLAN is tunneled to ZD.

Regards,
Syamantak Omer