10-25-2021 11:57 AM
I think I previously posed this in the wrong category. Sorry about that. I didn't realize initially how this forum worked.
I have a c110 that has both firmware buttons (Online Upgrade & Local Upgrade) greayed out (see screenshot). Something perhaps went wrong in an upgrade somewhere... Is there a way to start at the beginning with a known good starter firmware and reset to factory defaults. Perhaps with Putty/SSH or upgrading off of a USB thumb drive?
10-27-2021 08:02 AM
I tried to login with WinSCP using FTP protocol on port 22. using the GUI username and password.
I get a message saying "access denied". Is there a different username & password for FTP?
10-27-2021 08:12 AM
Ask was to upgrade AP using AP CLI over FTP.
Here are the commands.
fw set proto tftp
fw set host 192.168.0.10
fw set control 22.214.171.124.1363.bl7
fw set control <FIRMWARE_FILE>
fw set proto ftp
fw set host <FTP_SERVER_IP>
fw set user <FTP_USERNAME>
fw set password <FTP_PASSWORD>
10-27-2021 12:16 PM
Im looking through various Ruckus support youtube videos. It would appear that there is a firmware upgrade progression that sometimes must be followed. I may have skipped a necessary firmware upgrade step. How can I determine if a firmware needs a certain upgrade progression. Ive dug around a little bit on the ruckus download site, but I don't see what I am looking for.
10-27-2021 01:35 PM
The CLI firmware upgrade also fails. Any ideas of what I can try next?
ruckus(ap-mode)# fw up fw: Updating rcks_wlan.bkup ... v54_fw_update: download 192.168.30.214 section=rcks_fw.main image=Image2 ctl_file=C110_126.96.36.199.308.bl7 (/writable/fw/main.cntl) Error: net_get_buf- FW_CTL_ERROR Error: net_get_buf- FW_CTL_ERROR **fw(625) : CTL Get Error ruckus(ap-mode)#
10-28-2021 01:58 AM
that message means you are not able to reach the ftp server somehow. Make sure that if there's a firewall all the ports are opened for this.