I've now experienced this twice, and are currently struggling:
Existing Unleashed Network consisting of 3 R550 APs.
Brand new R550 AP. I've connected it to the network, status is UNKNOWN. App shows the AP is running an older firmware.
Expectation: New AP should upgrade firmware and be part of the network.
What's happening: New AP just keeps restarting, firmware not upgrading
How I've had to resolve it previously:
Take AP of Network and put it on another network
Create new Unleashed Network
Upgrade firmware to latest version
Put AP back on the original network (after deleting the AP)
AP joins network
I'm sure this used to work with older versions of Ruckus (R510s) but no longer. Why? Am I missing a step, have Ruckus removed the feature where the AP automatically upgrades its firmware, or is this a known bug?
@robert_winther Yes! Just tried to connect a new AP to my network. Nothing. Upgrade AP. Nada. Setup a new network for fun to see if there is a setting, because I have found it hard to find any information, new AP starts stealing all the other APs and shutting the wireless down everywhere. IT has been a cluster at the end of the day.