Android / Chrome Problem

[agon1982]

Hello,

I'm facing a problem and cant figure out how to solv.

When the clients are redirected to user_login_auth.jsp we receive a error: err_empty_response

Any help?

[sanjay_kumar]

Hi @agon1982 
I believe this is a browser specific, could you please confirm if you are seeing this on all the browser?
Also please check on different clients.

I have seen some cases where an addon pluggin on the browser caused this, I also recommend you to upgrade the controller if it is running on older version.

[agon1982]

This is, really, a problem with the chrome browser ( including Android mini browser to captive portal authentication). 

I get the same error (no addons or extensions) when I try to authenticate to the Zonedirector web management console using google chrome (no problem with firefox or safari)

[agon1982]

Zonedirector 3000 with 10.1.2.0 build 318

[sanjay_kumar]

Hi @agon1982 
Can you try upgrading the ZD 3000 to 10.2.1.0.236. That is the last version for ZD3000.