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Adding R710 to Virtural SmartZone

KDSM
New Contributor III

I'm replacing and failed R710 with a new one but can't get it to work.

I'm using Virtual SamrtZone version 5.2.2.0.317

the unit powers up and it shows in SmartZone in the Staging Zone.  I have connected to the AP with putty and added the server ip to the "Server List".   When I check the Status Summary of the AP the connection status shows as Discovery and configuration status show N/A.   The lights on the AP show green for power and flashing green for CTL.  But the firmware version hasn't updated no the AP.   Have I missed something?

1 ACCEPTED SOLUTION

KDSM
New Contributor III

thanks for your help with this.

View solution in original post

4 REPLIES 4

bruno_andrade
RUCKUS Team Member

Hello, move the AP to the zone, then the AP will update his firmware and get the configuration.

KDSM
New Contributor III

Thanks.   The AP does show online.

if I move the AP to a zone and let it update in one segment can I then move it to another subnet?

I'd like to be able to have it pre update the firmware then I would only need to install it at it's new location ready to use.

Yes.

This is possible but make sure that you have not Mesh enabled in that AP-zone.

Else you cannot move it before you disable mesh and let the AP update the config.

Br,

Mark.

KDSM
New Contributor III

thanks for your help with this.