02-16-2023 10:55 AM
I'm replacing and failed R710 with a new one but can't get it to work.
I'm using Virtual SamrtZone version 5.2.2.0.317
the unit powers up and it shows in SmartZone in the Staging Zone. I have connected to the AP with putty and added the server ip to the "Server List". When I check the Status Summary of the AP the connection status shows as Discovery and configuration status show N/A. The lights on the AP show green for power and flashing green for CTL. But the firmware version hasn't updated no the AP. Have I missed something?
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02-17-2023 07:02 AM
thanks for your help with this.
02-16-2023 11:16 AM - edited 02-16-2023 11:17 AM
Hello, move the AP to the zone, then the AP will update his firmware and get the configuration.
02-16-2023 01:04 PM
Thanks. The AP does show online.
if I move the AP to a zone and let it update in one segment can I then move it to another subnet?
I'd like to be able to have it pre update the firmware then I would only need to install it at it's new location ready to use.
02-17-2023 06:22 AM
Yes.
This is possible but make sure that you have not Mesh enabled in that AP-zone.
Else you cannot move it before you disable mesh and let the AP update the config.
Br,
Mark.
02-17-2023 07:02 AM
thanks for your help with this.