AP CTL light keeps blinking really fast

[Dhillon]

Hi All,

My WLAN got disabled, and I did a factory reset of ruckus switch and 3 APs (R510). All the 3 APs have solid green power light. Two of the APs have fast (2x) blinking green light, which means “Receiving configuration or image upgrade.“ third AP has a slow blinking green, which means “network problem, can’t contact unleashed master”. There is no master AP at this point as I factory reset all of them. Switch seems to be working from the green lights it has.

it’s been 3 hours since all these lights are going in this mode. It’s a Lennar home, and everything has worked fine from last 3 years. Switch’s firmware is latest as I did upgrade yesterday through app. Not sure about AP though.

Any help is appreciated.

[simon_louis · Accepted solution]

Hi Dhillon,

Kindly refer to the below link to understand the AP led status  ::

https://support.ruckuswireless.com/articles/000001629

For Unleashed:https://docs.commscope.com/en-US/bundle/unleashed-200.10-troublshootingref/page/GUID-738984DA-2A47-4...

How are these AP's managed is it through any controller or they are standalone AP's?

If you are using any controller, have you specified the ip address of the controller on these AP's to connect?

Can you try to SSH into the AP and collect the output of get version?

Regards,

Simon Louis 

[Dhillon · Accepted solution]

Thanks for your response, Simon

So, it seems my AP (which was previously my master AP) is unable to become a master AP now. All 3 APs are connected through POE of Ruckus switch icx 7150-c12p. Do i have to specify IP in this case? They were connected and working before.

Will try SSH into it today. Will turn the other two APs off I think.

[simon_louis · Accepted solution]

Hi Dhillon,

Kindly refer to the below link to understand the AP led status  ::

https://support.ruckuswireless.com/articles/000001629

For Unleashed:https://docs.commscope.com/en-US/bundle/unleashed-200.10-troublshootingref/page/GUID-738984DA-2A47-4...

How are these AP's managed is it through any controller or they are standalone AP's?

If you are using any controller, have you specified the ip address of the controller on these AP's to connect?

Can you try to SSH into the AP and collect the output of get version?

Regards,

Simon Louis 

[Dhillon · Accepted solution]

Thanks for your response, Simon

So, it seems my AP (which was previously my master AP) is unable to become a master AP now. All 3 APs are connected through POE of Ruckus switch icx 7150-c12p. Do i have to specify IP in this case? They were connected and working before.

Will try SSH into it today. Will turn the other two APs off I think.

[Dhillon · Accepted solution]

Somehow 5th time factory reset worked for AP. Unplugged other APs, just kept one connected to switch, and factory reset it. Appreciate your help