CommScope RUCKUS Community Forums

mike_chan_2vy8m · 11-21-2019

I am not able to access the web-based GUI but can login into my Zonedirector 1100 via SSH (Putty)I have tried different browsers (Chrome, Firefox, Edge) but did not work, and here are the screen captures:I also tried to reset the certificate and re-...

mike_chan_2vy8m · 11-23-2019

I used Firefox version 43 and successfully connected to the web-based GUI. Thank you very much for all for kind assistance. Much appreciated.Now I faced another problem, I cannot upgrade the firmware from 9.5 to 9.7. I just submitted a support case (...

mike_chan_2vy8m · 11-22-2019

It seems that this link does not work:https://support.ruckuswireless.com/articles/000005847

mike_chan_2vy8m · 11-22-2019

Dear SyamantakThanks for your detailed reply. The firmware in my ZD1100 is 9.5.0. When I tried to upgrade the firmware, it stopped half way, here is the screen cap:I will try to use an older version of browsers and give it a trial.Thanks a lot indeed...

mike_chan_2vy8m · 11-22-2019

Hi, Sanjay, thank you very for your reply. I will try the portable ver.3 Firefox.

mike_chan_2vy8m · 11-22-2019

Many thanks, I will try it. In SSH mode, I have tried to upgrade the firmware but it's not successful.

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Pls help: Zonedirector 1100 not able to access the web-based GUI dashboard

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Re: Pls help: Zonedirector 1100 not able to access the web-based GUI dashboard

Re: Pls help: Zonedirector 1100 not able to access the web-based GUI dashboard

Re: Pls help: Zonedirector 1100 not able to access the web-based GUI dashboard