Pls help: Zonedirector 1100 not able to access the web-based GUI dashboard

[mike_chan_2vy8m]

I  am not able to access the web-based GUI but can login into my Zonedirector 1100 via SSH (Putty)

I have tried different browsers (Chrome, Firefox, Edge) but did not work, and here are the screen captures:





I also tried to reset the certificate and re-generate the private key using the following CLI commands:

Ruckus> en

Ruckus# config

Ruckus (config)# certificate

Ruckus (config-certificate)# restore

Ruckus (config-certificate)# re-generate-private-key 1024 



When I used PUTTY to connect to ZD1100, I got the following message:



It seems that it has to do with the SSL certificate?

Anyone have any suggestions? Many thanks

[mike_chan_2vy8m]

I used Firefox version 43 and successfully connected to the web-based GUI. Thank you very much for all for kind assistance. Much appreciated.

Now I faced another problem, I cannot upgrade the firmware from 9.5 to 9.7. I just submitted a support case (Case ID: 01003728) and hope the problem can be solved.