CommScope RUCKUS Community Forums

dan_taylor_7732 · 10-04-2016

We've been using Zero-it for 3 years, it's been working well until now, using ZD 1100 with latest firmware. Seems that now when a user authenticates then tries to install the provisioning profile they get an error "download failed" on their device. S...

dan_taylor_7732 · 02-12-2016

Today after 2 hours, when a support tech couldn't figure out why ipads time out after authentication he pointed me to page 16 of the zone director user manual 9.10 and highlighted "Not Officially supported browsers - Safari, Dolphin, Opera Mini, Andr...

dan_taylor_7732 · 02-14-2016

Thanks for the reply. Someone should definitely address the training of the support rep. What was very frustrating was the tech refused to proceed with troubleshooting the issue unless I installed Chrome on the ipad, which he expected to resolve the...

dan_taylor_7732 · 02-13-2016

Sure. Case # 00383082Thanks!

dan_taylor_7732 · 02-12-2016

I contacted support to resolve an issue of safari on the ipad would not redirect to the requested page after guest access authentication. We could get through authentication to the "continue" splash screen but safari would time out and never go to th...

CommScope RUCKUS Community Forums

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Zero-it iOS provisioning download failing

Support Tech pointed out that Ruckus does not officially support iOS Safari

Re: Support Tech pointed out that Ruckus does not officially support iOS Safari

Re: Support Tech pointed out that Ruckus does not officially support iOS Safari

Re: Support Tech pointed out that Ruckus does not officially support iOS Safari