Hello @dsmith160 ,
Thank you for the response.
I understand that you are facing issues while performing a reset on the Switch.
Could you please confirm if you have performed reset multiple times (like 10 to 15 mins) as mentioned in the article?
Also,...
Hi @Mogonzalez80 ,
Thank you for the response.
Could you please be specific on the status of the lights?
If you are unable to send pictures, please update us on which lights is showing as Amber and green.
Thank you for your understanding.
Best reg...
Hi @dsmith160 ,
Greetings!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
From the case description, I understand that the status lights on the Switch is Amber and the PWR...
Hello @twalker41011 ,
Thank you for the response.
Could you please unplug the Access point ( the one having red lights) cable from the port which is connected to the Switch (please refer to the below figure) and connect it back to any other 12 ports ...
Hello @Mogonzalez80 ,
Thank you for the response.
Could you please let us know the answers to the below queries to assist you better?
1) On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know...