Here are the steps taken to troubleshoot this issue. Problem: Observed that the primary and secondary boot partitions on the device are corrupted and unable to load. Boot fails on startup with Errors Can't get Kernel Image! (Screenshots). Steps t...
Thank you. I attempted to open Chat using the link provided via Chrome and Chat will not load. Is there an alternative way to process this RMA request?
Hello, Imran. Yes, I attempted those steps listed in their documentation, step 2 and beyond are not successful on that switch. I tested TFTP on another known good device and it works fine. The issue is with that device. The unit needs to be RMAd,...